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Captains Clubhouse – Privacy Policy

Last updated: 10 October 2025

Captains Clubhouse Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard information when you visit www.captainsclubhouse.com or interact with our community platform (hosted on Circle).

1. Who we are

Captains Clubhouse Ltd
Registered in England & Wales (No. 16359065)
Registered office: 128 City Road, London EC1V 2NX, United Kingdom
Email: info@captainsclubhouse.com

We are the data controller responsible for your personal data under the UK GDPR and Data Protection Act 2018.

2. What data we collect

  • Identity data (name, email address, sport/club details, role)

  • Account and login information (if you join the Circle community)

  • Marketing preferences and communications history

  • Technical data (IP address, browser type, cookies, analytics data)

  • Any information you voluntarily share in posts or messages within the community

3. How we collect it

  • Directly from you (via forms, email sign-ups, or community profiles)

  • Automatically through cookies and analytics tools (Google Analytics, Meta Pixel etc.)

  • From partners or clubs that provide access on your behalf

4. How we use your data

We use your personal data to:

  • Create and manage your member account

  • Send newsletters and community updates you’ve requested

  • Administer leadership and membership programmes

  • Analyse and improve our website and community experience

  • Comply with legal or regulatory obligations

5. Legal basis for processing

We process your data only where we have a lawful basis, such as your consent, contract performance, legitimate interest (e.g., community management or marketing to existing members), or legal obligation.

6. How we share data

We may share data with:

  • Service providers (e.g., Circle community platform, Mailchimp, Meta for ads, Google Analytics)

  • Professional advisers and insurers

  • Regulators or authorities when required by law

We do not sell or rent your data to third parties.

7. International transfers

Some of our processors (e.g., Circle, Mailchimp) store data outside the UK. We ensure adequate safeguards (such as UK standard contractual clauses) are in place.

8. Data retention

We keep your data only as long as necessary for the purposes set out above or as required by law. Inactive accounts are reviewed annually and deleted after 24 months of inactivity.

9. Your rights

You have the right to access, correct, erase or restrict use of your data, and to withdraw consent or object to marketing at any time.
Contact hello@captainsclubhouse.com to exercise your rights or complain to the Information Commissioner’s Office (www.ico.org.uk).

10. Cookies

We use cookies and similar technologies for site functionality and analytics. You can control cookies via your browser settings. See our Cookie Notice for details.

11. Updates to this policy

We may update this Privacy Policy from time to time and will post the latest version on our website with the revision date above.

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